At GLO (operated by PT. Sekti Teknologi Globalindo), we take your privacy seriously. This Privacy Policy explains how we collect, use, and share information when you use our hospitality cloud platform, including GLO PMS, GLO Insight, and GLO Connect.
1. Information We Collect
We collect information necessary to provide our property management and booking services:
- Account Data: Hotel name, representative details, email, and billing information.
- Guest Data: Information processed on your behalf, including guest names, booking dates, and payment statuses entered into GLO PMS.
- Usage Data: Analytics, platform interactions, and system logs generated by the GLO Engine to improve system performance.
2. How We Use Your Information
- To operate and maintain our AI-powered hospitality tools.
- To facilitate dynamic pricing (GLO Rate) and channel management (GLO Connect).
- To send you technical notices, security alerts, and administrative messages.
3. Data Sharing
We do not sell your personal or guest data. We may share data with third-party service providers (such as cloud hosting and payment processors) strictly for operating our platform, or when legally required to comply with Indonesian law.
4. Data Security
We implement industry-standard technical measures to protect your data against unauthorized access, loss, or alteration. However, no digital platform is 100% secure.
5. Contact Us
If you have any questions regarding this Privacy Policy or your data rights, please contact us at sales@gloaicloud.com.